*All information below is subject to additions and changes without notice.

Event Policies/Rules & Conditions and FAQ

Rules & Regulations

  • All acts of advertising have confirmed their appearance; however, tickets are not for a specific artist. Artists and schedule are subject to change without notice. Artist cancellation is not grounds for a refund. 

  • The venue is not responsible for lost, stolen, forgotten, secondary marketplace fraudulent tickets.

  • Entry and Reentry will be allowed until 7pm each day of the festival. After 7pm, our regular no re-entry policy will apply. Wristbands will be required to re-enter. The venue will not replace lost or damaged wristbands.

  • Children are allowed, ages 3 and up must have an admission ticket.

  • No photo, video, or audio recording equipment aside from CELL PHONES are allowed (no detachable lenses, tripods, selfiesticks, ipads/tablets).

  • Bags larger than 12" x 12" x 12" are not permitted. All bags are subject to search. Backpacks will not be permitted with the exception of diaper bags.

  • Lawn chairs are allowed. Bring your seating as none is provided or available for rent. A reasonable sized single, folding lawn chair (no chair bags, no umbrella attachments, no canopy’s, no double sided chairs)

  • The festival grounds will be a nonsmoking/vaping site, except in the assigned designated smoking area

  • No outside food & beverages or coolers allowed. Food trucks and concessions will be available. With the exception of one (1) sealed (never opened) or empty plastic water bottle.

  • Lewd conduct, of any kind, will not be tolerated and if in violation patrons will be removed from the festival site. No refunds will be issued.

  • No pets allowed. Service animals will be permitted.

  • No umbrellas of any kind.

  • No tailgating.

  • No overnight camping within the parking lot and festival grounds.

  • No weapons and fireworks allowed. Weapons include, but not limited to knives, chains, spikes, tools, etc.

  • The venue reserves the right to refuse entry to anyone at our discretion

  • All patrons are subject to being searched as a condition of entry.

  • All people attending Thunder in the Bridge do so at their own risk. No liability is assumed by owners, managers, promoters, sponsors, contractors or others associated with the event.

  • Help keep the festival site looking great by cleaning up your trash and empties throughout the day.

  • Strollers are permitted but wagons are not.

Thunder in the Bridge will take place RAIN or SHINE. ALL SALES ARE FINAL. No refunds.

FAQs

  • The festival is located at the VisitLethbridge.com Arena in the East parking lot off of 28th Street South.

  • The festival location is in the East Parking Lot and will take place rain or shine.  Refunds will not be provided due to poor weather conditions.  In the event that the weather is predicted to be severe, patrons will be contacted with the details of a back-up plan, no matter what the event will still move forward.

  • Parking will be available in our North and West lots located at the venue. However, it is highly encouraged to find safe alternate methods of transportation to and from the festival grounds. Bikes, scooters, and skateboards will not be permitted within the festival grounds. Roller blades will be not be permitted to be worn within the festival grounds.

    Paid parking is in effect for both days of the festival. Parking rates is $5 per day per vehicle

  • Entry and Re-entry will be allowed until 7pm each day of the festival. After 7pm, our regular no re-entry policy will apply. Wristbands will be required to re-enter. The venue will not replace lost or damaged wristbands.

  • Yes! Food trucks and concessions will be available on site on the festival grounds. No outside food and beverage will be permitted.

  • Tickets can be purchased by the following methods:

    • Online at www.visitlethbridgearena.ca

    • By phone at 403-329-7328

    • In person at the VisitLethbridge.com Arena or at the Yates Memorial Theatre Ticket Offices

    • Hours of Operation are Monday to Friday from 10am to 5pm; extended hours on event days and closed stat holidays

  • Yes! Tickets will be available on each day of the festival

  • Cash, Debit and Credit will be accepted at the festival, however, no ATM’s will be on site.

  • Below items are subject to change without notice:

    • A reasonable sized single, folding lawn chair (no chair bags, no umbrella attachments, no canopy’s, no double sided chairs)

    • Sunscreen, bug spray, sunglasses, hats

    • Dress for the weather (eg: jackets may be desired if it’s a cool evening)

    • Bags – one bag no larger than 12”x12”x12” to hold your belongings (no backpacks)

    • Diaper bags will be permitted

  • Below items are subject to change without notice and are not limited to:

    • Umbrellas

    • Weapons (knives, spikes, chains)

    • Strollers/wagons

    • Coolers

    • Professional cameras, selfie sticks, tripods, ipads, tablets

    • Large lawn chairs with canopies or double wide lawn chairs

    • Drones

    • Laser Pointers

  • Animals are not permitted within the festival grounds, please leave them at home.

    Service animals will be permitted at the festival

  • Yes! This is an all ages event. All children ages 3 and up require a purchased ticket.

  • The festival grounds will be a non-smoking/vaping site, except in the assigned designated smoking area.